Instead you see the the Verifying access codemessage for a long time. You are unable to connect to someone else's shared computer using the access code that youve been provided. For each issue, see its status on the right. The following issues have been reported for Chrome Remote Desktop. Check your network settings, then try setting up the sharing session again. There may be an issue with your Internet connection. There was a problem accessing the server. Go through the troubleshooting steps listed in this section, then try setting up the sharing session again.įailed to get a response from the server. Please sign out of Chrome Remote Desktop and try again. Now try setting up the sharing session again.Īn unknown error occurred. Sign out of your Google Account from the upper-left corner of the Chrome Remote Desktop screen, then sign back in. When lauching the Chrome Remote Desktop app Make sure you are using the latest version ofChromeorChrome OSand try setting up the sharing session again.Īuthentication failed. Please make sure you're running the latest version of Chrome and try again. Ask them to re-share their computer and give you the new access code. The person sharing their computer stopped sharing it after they gave you the code.Check your Internet connection and try sharing again. Your network connection has been interrupted.Verify that you have the right access code. You've entered the incorrect access code for the computer that has been shared with you.You'll see this message for the following situations: When trying to access someone else's computer You might see an error message if the sharing session can't be successfully established.
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